RFQ Notification from Store being sent to the Wrong Sales Rep
Previously the RFQ notification from store was sent to sales rep who was not assigned to that Customer/Contact. This was
happening because the customer was still on the same page of cart preview on the storefront until the session expires. Once
the session expired then customer/contacts - sales rep details got cleared. As a result, the notification got assigned to default
store setup sales rep
The issue has been fixed. Now after clicking on RFQ button, even if the customer stays on the cart preview page until the
session expires and even if the customer manually refreshes the page, then notification will not get triggered.
User unable to upload Customer/Contacts whose Zip Code contains Hyphen
Previously when user was trying to upload Customer/Contacts through ‘Upload’ function they would get an ‘Invalid Zip Code’
error. This was happening because the Zip code had hyphens in it.
This issue has been fixed. Now even if there is hyphen in Zip codes, the user will be able to upload Customer/Contacts
successfully through ‘Upload’ function.
Account No. Field not Visible on Distributor Setup Page
Although the Account Number field was available on distributor listing page, it was not visible on distributor setup page.
Now the Account No. field will not only be visible but also editable on distributor setup page. Also, the updated Account No.
will be visible on Distributor listing page.
Use Case--> User wanted to change the account no. but there was no option available on distributor setup page. Hence the
Email Address Corrected in Customer/Contact Profile not reflecting in Store Message in BackOffice
While registering on store, the end customer entered incorrect email address. When the user corrected the email address in
the Customer/Contact profile, it wasn’t reflected in Store Messages under ‘Send’ Tab.
To resolve this issue, a new field called “Current Email” has been introduced in Contact Details section under Store Message.
To access this field go to---> BO>>eCommerce>>Store>>Store Messages>>Customer Record>>Contact Details>> Current
This ‘Current Email’ field will show Updated Contact Email Address
If Store Message Email and Updated Contact Email is same then the Current Email” field will not be visible.
In Store Messages after clicking on Send tab and if ‘No single email sent before’ then
If Store Message email and Updated Contact email is not the same then the Store Message Email will be replaced by updated
contact email and shown in “To” Field
If Store Message Email and Updated Contact Email is same then Store Message Email will be shown in ‘To’ Field.
In Store Messages after clicking on Send tab and if emails are already sent then the system will show only those emails
which were sent previously.
End Customer is able to search and order products that are not part of their Store Catalog
Previously, the end customer was able to find and order products that were excluded from their store catalog. This was
happening because when the user was creating new catalog from another catalog in VARStreet BackOffice, the “Search to be
Based on” option was not getting copied correctly.
The issue has been fixed. Now when the user is creating new catalog from another catalog in VARStreet BackOffice, ‘the
Search to be Based on” option will get copied correctly. This will ensure that end customers are able to order products that
are only part of their Store catalog.